This course is covers Introduction and analysis of specific world travel destinations, including the exploration of geographic features, customs and traditions, population centers, visitor attractions, political, religious, language and other cultural differences as these relate to the hospitality and travel industry. The course is designed to teach students specific geographic knowledge and develop a deeper understanding and empathy for cultural values and traditions that exist outside their own culture. This course is designed to give a clear and whole overview of Tourism and Hospitality as an ecosystem and goes beyond the usual closed-concept tourism. It introduces the concepts and terms that are common throughout the different sectors. It also intends to develop, update and maintain local knowledge as well as tourism industry knowledge. It shows the structure and scope of tourism as well as the impact of Tourism as an industry in relation to the world economy and society. It also illustrates the effects of the convergence of tourism with the other local industries and let the learners appreciate its multiplier effect in various fronts.
At the end of the lesson, the students will be able to: 1. Demonstrate knowledge and appreciates the broad scope and complexity of the hospitality industry focus on Tourism. 2. Provide exemplary customer service; and can work effectively as an individual or as a member of a team. 3. Demonstrate cultural competency; and able to respect and understand diversity in the hospitality industry. 4. Demonstrate knowledge and skills in all aspects of hospitality operations; and can perform responsibilities in an ethical manner. 5. To lead and manage people in hospitality operations knows the importance of communications, motivation, and morale. 6. To effectively identify assesses and generates solutions for the dynamics and challenges of the hospitality industry. 7. To embrace responsibility and encourage positive impact activities on the environment, costumers, and the communities.
